Help
Shipping
From our hands in LA to your head.
Made to order
Hats usually take 5–7 business days to make, then they ship.
Free shipping
US orders of $75 and up, international orders of $150 and up. Can't be combined with other discounts.
Need it fast?
Minimum 48-hour turnaround, plus a rush fee. Email us for details.
Tracking
We email you a tracking link as soon as your order ships.
Questions? Email trashflowerstruckerhats
The fine print
Politique d’expédition
Made to order
Every Trash Flowers hat is made to order in Los Angeles. Making your hat usually takes 5–7 business days (Monday to Friday, not counting US public holidays), and then it ships. If your order has several items, they ship together once they're all ready.
Need it fast?
We can rush an order with a minimum 48-hour turnaround, for an extra rush fee. Email us at trashflowerstruckerhats@gmail.com before you order for details.
Shipping costs
Shipping is free on US orders of $75 or more, and on international orders of $150 or more. Terms apply, and free shipping can't be combined with other discounts. For everything else, the cost is worked out at checkout based on where you are and the shipping method you pick.
Delivery times
Delivery time depends on the shipping method you choose. Each method's estimate is shown at checkout, and it starts once your order ships, not when you order.
Tracking
We email you a tracking link as soon as your order ships. Can't find it? Check your spam folder, then message us with your order number.
International orders
We ship worldwide, and international orders go with FedEx. Pick your country at the bottom of any page to see prices in your currency. Shipping costs, and any duties or taxes, are shown at checkout. Your country's customs office may hold a parcel or add extra charges, and those are the buyer's responsibility.
Check your address
Please double-check your shipping address before you place your order. If you spot a mistake, contact us right away; we can update it until your order ships. We're not responsible for orders sent to an address that was entered wrong. If a parcel comes back to us, we'll reship it once you've paid the new postage.
Lost, late or damaged parcels
Once your order ships, we aren't responsible for parcels that are lost or stolen in the mail. Your tracking link shows where your parcel is; if it stops moving, contact the carrier. If your hat arrives damaged or it's the wrong one, we'll exchange it within 7 business days of delivery; the buyer covers the shipping. See our refund policy.
Wholesale and event orders
Wholesale orders ship on the timeline we agree when you order. For events and bulk custom orders, we'll confirm production and delivery dates with your quote.
Questions
Email trashflowerstruckerhats@gmail.com, call or text +1 (213) 440-1447, or see our FAQ.