Terms of service
Last updated: October 27, 2026
These terms cover your use of trash-flowers.com and any order you place with Trash Flowers, a trucker hat company in Los Angeles, California ("Trash Flowers", "we", "us"). By using the site or placing an order, you agree to them. If you don't agree, please don't use the site.
1. Who can order
You must be at least 18, or the age of majority where you live, to place an order. Many of our designs use adult language and adult humor. Each product page shows the exact wording before you buy.
2. Orders, prices and payment
Prices are set in US dollars. If you shop in another currency, checkout shows the converted price, plus any shipping, taxes and duties. Your order is accepted when we send you an order confirmation email.
We can refuse or cancel an order, for example if a price was listed wrong, an item can't be made or we suspect fraud. If we cancel, we refund what you paid. Payments are handled by Shopify and its payment partners; we never see or store your full card details.
3. Made to order
Every hat is made to order in Los Angeles and usually takes 5–7 business days to make before it ships. Hats are pressed by hand, so print placement can vary slightly from hat to hat. Colors on your screen can look a little different from the real thing.
4. Changing or cancelling an order
Contact us as soon as possible with your order number. We can usually change an order before your hat is printed, but not after.
5. Shipping
Shipping times, costs and free-shipping thresholds are in our Shipping Policy. Please check your address before you order. Title and risk of loss pass to you when we hand your order to the carrier, and we aren't responsible for parcels lost or stolen in the mail.
6. Returns and exchanges
All sales are final. Defective items and incorrect orders can be exchanged within 7 business days of delivery; the buyer covers the shipping. Stickers and accessories can't be returned. Custom hats are final sale. The full details are in our Refund Policy.
7. Custom orders
When you order a custom hat, we email you a mock-up to approve. Nothing is made until you approve it, and once you do, the hat is final sale. We can turn down any custom request, for example one that uses someone else's artwork without permission or that we just don't want to make. If we turn it down, we refund you.
Any design we create or alter for you belongs to Trash Flowers. We may use and sell it, including on our site, products and social media. Custom orders don't include exclusivity unless we agree otherwise in writing before you order.
8. Artwork you send us
By sending us artwork, designs, images, logos, graphics or other creative materials, you confirm that you own them or have permission to grant the rights below.
Unless we agree otherwise in writing before you send them, you give Trash Flowers a worldwide, non-exclusive, royalty-free, perpetual license, subject to applicable law, to reproduce, modify, adapt, display, publish and commercially use the materials. That includes putting them on products we sell to other customers or the public, and using them in advertising and promotion, without further permission, payment or credit. You keep ownership of your materials. Any limits on reuse or resale must be agreed in writing by Trash Flowers before you send them.
9. Our designs
Every design, image and piece of writing on this site belongs to Trash Flowers or is used with permission. You can't copy, reproduce or sell our designs, or products made from them, without our written permission. If you see our designs sold somewhere else, they're knockoffs; please tell us.
Some of our designs are parodies or fan tributes. They aren't affiliated with, sponsored by or endorsed by the people, brands or companies they mention, unless we say a product is an official collaboration.
10. Wholesale and events
Wholesale accounts and event bookings have their own terms, which we agree with you when you apply or book. Where those terms don't cover something, these terms apply.
11. Reviews, photos and messages
If you post a review, send us a photo or tag us on social media, you let us use that content, with your name or handle, on our site and social media and in our marketing. We can edit or remove reviews and comments that are unlawful, hateful, spam or off-topic. Please don't post anything you don't have the right to share.
12. Using the site
Don't use the site to break the law, infringe anyone's rights, send spam or malware, scrape or copy the site, or interfere with how it works. We can suspend access for anyone who does.
13. Disclaimers
We work hard to keep the site accurate and running, but we don't promise it will always be available or error-free. Apart from what these terms and our policies say, the site and our products are provided "as is", to the extent the law allows.
14. Limit of liability
To the extent the law allows, our total liability for any claim about an order is limited to the amount you paid for that order. We aren't liable for indirect, incidental or consequential losses, such as lost profits. Nothing in these terms limits any rights you have that can't be limited by law.
15. Your responsibility
If you break these terms or the law and a claim is made against us because of it, you agree to cover our reasonable costs, including legal fees.
16. Governing law
These terms are governed by the laws of the State of California. Any dispute goes to the state or federal courts in Los Angeles County, California, though either of us can use small claims court if the claim qualifies.
17. Changes to these terms
We may update these terms from time to time. The date at the top shows when they last changed. The version on the site when you place an order applies to that order.
18. Contact
Trash Flowers, Los Angeles, California
Email: hello@trash-flowers.com
Call or text: +1 (323) 546-9726
